A quick & seamless contactless payment method for the drive-thru service
Deliverables
User Interview & Survey Reports
Service Design Blueprints
Wireframes
Interactive Prototypes
My Role
UX Design
Service Design
Information Architecture
Tools
Figma
Otter.ai
Miro
Google Survey
Details
4 Weeks
3 Team members
Client Project
Project Background
TransX Systems provides IoT technology to brick and mortar retailers to help provide frictionless shopping experiences. They had four different technologies for us to use with the following use case scenarios to work with:
Curbside Payments
Drive-Thru
In-Store Payments
The Problem
Businesses had taken a big hit in their profits due to the pandemic. As a result, TransX Systems received an increased demand for simplified contactless payments in the retail domain. We were tasked to design a service for Panera Bread to increase user engagement whilst leveraging TransX’s technologies.
The Solution
Drive-Thru Payment.
We created an entirely contactless payment method for Panera Bread’s drive thru process. The users would place their order at the mic in the drive thru. The IoT system would detect the user’s app and the cashier would process their order into the system. The user would receive a push notification on their phone asking to confirm their order either with a quick push option or by opening up the order in the app.
Make it stand out.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Make it stand out.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
